Help
Answers, in one place.
Every question we are asked most often — 30 of them — grouped by what it is about. Each answer stands on its own.
About AIKO
What is AIKO Technologies?
AIKO Technologies is a company that builds four products: Aero, commission-free ride-hailing live in Kolkata; Aero Squad, verified transport for schools, hospitals and offices; AIKO Poly, over-ear headphones that charge from ambient daylight; and the AIKO app, which turns written descriptions into images. It is headquartered in Hamilton, New Jersey.
What is Gate-Seal?
Gate-Seal is Aero Squad’s arrival proof. A rotating, time-based code is shown at the gate on arrival; because the code changes on a timer it cannot be guessed ahead of time or claimed after the fact. Scanning it writes an arrival record the institution can audit later.
How long do AIKO Poly headphones last on a charge?
About seventy-two hours of listening between wall charges. Photovoltaic cells in the headband then top the battery up under ordinary ambient daylight — a desk by a window, a walk outdoors, a bag on a commute — so most listeners charge from the wall far less often than that figure suggests.
Where do I download the AIKO apps?
AeroVahan (for riders) and Aero Provider (for drivers) are on the App Store and Google Play. The AIKO image app is on both stores as well. Every link is listed in the businesses section of this site.
Does AIKO sell user data?
No. AIKO does not sell user data to advertisers or to data brokers. That has been the rule since the first AIKO app shipped.
Aero
Is the quoted price ever different at the end?
No. The price shown before booking is the price charged on arrival. There is no surge multiplier and no service fee appended at drop-off.
Which cities is Aero in?
Kolkata is live today. The model is city-agnostic, and expansion is the plan rather than a change of approach.
Can I send a parcel without travelling?
Yes. Parcel delivery is one of the vehicle classes in the same rider app, priced the same way — one number, quoted up front.
Aero Squad
What exactly is Gate-Seal?
A rotating, time-based code shown at the gate on arrival. Because it changes on a timer it cannot be guessed in advance or claimed after the fact; scanning it writes an arrival record the institution can audit.
What is checked during KYC?
Aadhaar, driving licence and vehicle registration, verified before a driver takes a first institutional trip and re-checked when a document expires.
Who can see the live location?
The people who need it — parents on a school route, the ward desk on a hospital run, the office manager on a shuttle — alongside the operator.
Is this separate from Aero?
It runs on the same network and driver pool. Aero Squad adds the verification, visibility and arrival proof an institution is accountable for.
AIKO Poly
Do they need direct sunlight?
No. The cells top up under ordinary ambient daylight — a desk by a window, a walk outdoors, a commute. Direct sun charges faster; it is not a requirement.
What happens on a week with no daylight?
You are back to the baseline, which is about seventy-two hours of listening from a wall charge. The solar top-up extends that rather than replacing it.
Does the tuning send my listening anywhere?
No. Tuning is applied on the device. There is no cloud service in the audio path.
Can they be repaired?
They were designed to be. The materials and construction were chosen for longevity and repair rather than for a yearly replacement.
AIKO App
Do I need to learn prompt syntax?
No. You describe the picture in ordinary language. There is no special grammar and no settings you have to get right before anything appears.
Can I change an image after it is made?
Yes — AI-assisted editing works on the image you already have, so you adjust what came back rather than generating again and hoping.
What are image puzzles?
A picture from the community turned into something to solve. It is a way of looking closely at what somebody made rather than scrolling past it.
Is it on both platforms?
Yes. The AIKO app is on the App Store and on Google Play, on the same AIKO account.
Safety & data
How does AIKO verify drivers?
Every driver on Aero Squad is verified before a first institutional trip: Aadhaar, driving licence and vehicle registration are checked and held against the driver record, and re-checked when a document expires.
Who can see where I am during a trip?
The driver, and anyone you share the trip with. On Aero Squad, the parent, ward desk or administrator responsible for that route sees the same live position the operator does. On the public Aero network you choose who to share a trip with, and they do not need an account to view it.
Does AIKO sell user data?
No. AIKO does not sell personal data to advertisers or to data brokers, and does not build advertising profiles from where people have travelled. That has been the rule since the first AIKO app shipped.
What is Gate-Seal and what does it prove?
Gate-Seal is a rotating, time-based code shown at the gate on arrival. Scanning it writes an auditable arrival record with a time and a place. It proves the arrival event happened at that minute; it is not a warranty about anything before or after it.
Where we are
Which cities is Aero available in?
Aero is live in Kolkata, India today, with bikes, autos, cars and parcel delivery on the same rider and driver apps. The commission-free model is not specific to Kolkata and is intended to carry to further cities unchanged.
Where does Aero Squad operate?
Aero Squad runs wherever an institution needs verified drivers and provable arrivals — schools, hospitals, offices and any organisation running routes — on the same network and driver pool as the public Aero service.
Where is AIKO Technologies based?
City operations run from 7th Floor, Asyst Park, 37/1 GN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India. The company is registered at 3240 E State Street, Hamilton, NJ 08619, United States.
Working here
Does AIKO Technologies have open roles right now?
AIKO accepts applications continuously across engineering, design, operations, driver and partner support, hardware and partnerships, rather than posting fixed vacancies. An application names the area you want to work in and goes to the team that runs it.
Where are AIKO jobs based?
City operations are based in Kolkata, at 7th Floor, Asyst Park, 37/1 GN Block, Sector V, Bidhannagar, Kolkata 700091, because driver onboarding and verification happen in person. Engineering, design and hardware roles work across time zones. The company is registered in Hamilton, New Jersey.
What does the AIKO hiring process look like?
A first conversation about what you have built, a small piece of work close to the real job — paid if it takes more than an afternoon — and then a conversation with the team you would join. There are no puzzle rounds unrelated to the role.
Does AIKO hire interns or first-time engineers?
Yes. Applications are read on what a person has actually built rather than on years of experience, and a small shipped project counts for more than a long CV.
Ready to be part of the journey?
Get early access, updates and behind-the-scenes stories.
