AIKO Technologies
Privacy Policy
This policy explains what AIKO Technologies collects when you use Aero, Aero Squad, AIKO Poly or the AIKO app, why we collect it, and what we will never do with it.
The short version
We collect what a service needs in order to run, and nothing whose only purpose would be to sell it on. We do not sell personal data to advertisers or to data brokers, and we have not since the first AIKO app shipped.
- A ride needs a pickup, a drop-off and a payment.
- An institutional trip needs a verified driver and a record that it arrived.
- An image needs the words you typed to make it.
- None of those needs are met by selling the data to somebody else.
What we collect
The categories differ by product, because the products do different work.
| Account | Name, phone number, email address, and the password hash for the account. |
|---|---|
| Trips (Aero) | Pickup and drop-off, route, time, vehicle class, fare and payment status. |
| Location | Live position while a trip is in progress, from the app in use. |
| Driver verification (Aero Squad) | Aadhaar, driving licence and vehicle registration details, held against the driver record. |
| Arrivals (Aero Squad) | The time and place a Gate-Seal code was scanned. |
| Creations (AIKO app) | The prompts you write, the images produced, and what you choose to publish. |
| Device | Device model, operating system version, app version and crash diagnostics. |
How we use it
- To provide the service you asked for — matching a ride, running a route, rendering an image.
- To keep people safe: verifying drivers, sharing a live trip, investigating a report.
- To meet legal and tax obligations, and to respond to lawful requests.
- To fix the product — aggregated, de-identified usage data tells us what is broken.
What we do not do
- We do not sell personal data to advertisers or data brokers.
- We do not build advertising profiles from where you have travelled.
- We do not share trip history with third parties for marketing.
- We do not use the contents of your AIKO app creations to identify you to anyone else.
Who sees your data
Live trip location is shown to the people who need it: your driver during a ride, and — on Aero Squad — the parent, ward desk or administrator responsible for that route. On the public Aero network, you can share a trip in progress with anyone you choose; they do not need an account to view it.
We use service providers for payments, mapping, messaging and hosting. They act on our instructions and may only use the data to deliver that service to us.
How long we keep it
| Trip records | Retained for support, safety and tax purposes, then de-identified. |
|---|---|
| Driver verification | Retained while the driver is active, and as long afterwards as law requires. |
| Arrival records | Retained for the institution’s audit period. |
| Account data | Retained until you delete the account, then removed on our deletion schedule. |
Your choices
- Access — ask for a copy of the data held about you.
- Correction — fix anything inaccurate in your account or driver record.
- Deletion — close your account and have the data removed, except where law requires us to keep it.
- Location — revoke the app’s location permission in your device settings at any time. Some features stop working without it; nothing else changes.
Children
AIKO accounts are for adults. On Aero Squad a child is a passenger on a route their school or guardian arranged; the account and the data belong to that institution or guardian, not to the child.
Changes
When this policy changes materially we will say so in the apps and update the date at the top of this page. Continuing to use the services after that means the updated policy applies.
Contact
Write to AIKO Technologies, Hamilton, New Jersey, United States, for any privacy question, access request or deletion request.
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